Terms and Conditions at a Glance

Who runs Fresh Casino

Fresh Casino is run by Galaktika N.V., a company registered in Willemstad, Curaçao. Galaktika N.V. holds licence OGL/2024/169/0146 from the Curaçao Gaming Authority. Card and other payments are handled by Unionstar Limited, a subsidiary based in Limassol, Cyprus. Our Terms are subject to the laws of Curaçao.

Who can play with us

You can play once you are 18, or older if your jurisdiction sets a higher gambling age. You decide on your own initiative whether using our services is lawful where you live, and you carry that responsibility. We can ask for proof of your age at any time and pause the account until we receive it. Bets placed while a player was under age are cancelled and winnings from that time are forfeited.

One account for each person

Each player, household, e-mail address and device IP may hold only one account. Any further account counts as a duplicate, and refunds, winnings or bonuses collected with it are lost. The details you give us have to be complete, correct and match your real name, and you update them when something changes.

Money in and money out

You pay in only with cards and accounts that are registered in your name, and we do not accept money from other people. Before you cash out, every deposit is played through at least once. Withdrawals are open to verified accounts and go back through the method you used to pay in. For larger amounts we check your identity before the payout.

Bonuses

Each bonus comes with its own rules, which you see when you accept it. You can turn bonuses off in your profile or cancel an active bonus there, and the winnings from that bonus are cancelled with it. If we see bonus abuse, we can freeze or remove bonuses and limit your access to future promotions.

What is not allowed

Collusion between players, fraud, attempts to hack our systems and programs or bots that try to predict or influence game results are prohibited. In these cases we can block or delete the account without notice.

Closing your account

You can close your account at any time by writing to our support team by e-mail. Before an account is closed we may deduct any commissions or other amounts owed to us.